Last updated: Jan 11, 2026
Welcome to Visionnaire Eyewear.
By accessing our website and purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General
Visionnaire Eyewear operates this website as a curated online retail platform for eyewear products.
These Terms and Conditions apply to all users of the site, including browsers, customers, and contributors of content.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
2. Products & Availability
- All products displayed on the website are subject to availability.
- We make every effort to display product information, images, and colors as accurately as possible. However, actual product appearance may vary slightly due to screen settings or lighting.
- We reserve the right to limit quantities or discontinue products without prior notice.
3. Pricing
- All prices are listed in Indonesian Rupiah (IDR), unless stated otherwise.
- Prices may change at any time without prior notice.
- Shipping fees, taxes, and other applicable charges will be calculated and shown at checkout.
4. Orders & Payment
- By placing an order, you confirm that all information provided is accurate and complete.
- Orders are only confirmed once payment has been successfully received.
- We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or stock unavailability.
If an order is cancelled after payment, a refund will be processed according to our refund policy.
5. Shipping & Delivery
- Delivery times are estimates and may vary depending on location and courier services.
- Visionnaire Eyewear is not responsible for delays caused by third-party logistics providers, force majeure, or events beyond our control.
- Ownership and risk of products transfer to the customer upon successful delivery.
6. Returns & Exchanges
- Returns or exchanges are subject to our Return & Refund Policy.
- Products must be returned in original condition, unused, and with all original packaging and tags intact.
- Certain items may be non-returnable due to hygiene or promotional reasons.
Please refer to our dedicated Return & Refund Policy page for full details.
7. Intellectual Property
All content on this website — including logos, images, text, graphics, and designs — is the property of Visionnaire Eyewear or its brand partners and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to disrupt or compromise website security
- Provide false or misleading information
We reserve the right to terminate access for any violation of these Terms.
9. Limitation of Liability
Visionnaire Eyewear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.
Our total liability, if any, shall be limited to the amount paid for the product purchased.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Visionnaire Eyewear
Email: CS@visionnaire.id