Privacy Policy

Last Updated: [12/01/2026]

Visionnaire Eyewear (“Visionnaire Eyewear”, “we”, “us”, or “our”) upholds a steadfast commitment to protecting your personal privacy. This Privacy Policy outlines our protocols regarding the collection, utilization, disclosure, and protection of your personal data when you engage with our website, services, or digital platforms.

Our practices are governed by the laws of the Republic of Indonesia, primarily:

  • Law No. 27 of 2022 on Personal Data Protection (UU PDP)
  • Law No. 11 of 2008 on Electronic Information and Transactions (UU ITE) and its amendments.
  • Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions.
  1. Scope of Policy

This Policy governs the data of all individuals accessing www.visionnaire.id. It covers all personal information gathered via our online storefront, transaction processes, marketing subscriptions, and customer relations.

2. Categories of Data Collected

We may process the following types of information:

  • Identity & Contact Details: Full name, electronic mail address, telephone number, and physical addresses for billing and shipping.
  • Financial Information: Payment details, which are processed securely through licensed Indonesian third-party payment gateways and encrypted channels.
  • Technical & Usage Data: IP addresses, browser specifications, device identifiers, and patterns of interaction with our website.
  • Marketing Preferences: Records of your explicit consent to receive communications.
  • Social Media Interaction: Information shared when you engage with our official profiles (e.g., Instagram, TikTok, Meta).

Note: In accordance with Indonesian law, we do not intentionally collect data from individuals under the age of 18 (minors) without verified parental or guardian consent.

3. Methods of Data Collection

Your data is acquired through:

  • Direct Engagement: Information provided during purchases, account registration, or correspondence.
  • Automated Tracking: The use of cookies, web beacons, and analytical pixels.
  • Third-Party Integration: Data received via service partners such as Shopify, local payment gateways (e.g., Midtrans/Xendit), and logistics partners.

4. Legal Basis for Processing

Under the UU PDP, we process your personal data based on:

  • Explicit Consent: For marketing activities and newsletters.
  • Contractual Necessity: To fulfill and deliver your orders.
  • Legal Obligations: To comply with Indonesian tax, accounting, and electronic system regulations.

5. Purpose of Data Utilization

We utilize your information to:

  • Execute and manage your commercial transactions and logistics.
  • Facilitate secure payments and process necessary returns.
  • Provide essential service updates and promotional content.
  • Optimize our platform’s functionality and personalized user journey.
  • Adhere to regulatory and legal obligations.

You maintain the right to opt-out of promotional communications at any time.

6. Information Sharing and Disclosure

We do not sell your personal data. Disclosure is limited to:

  • Operational Partners: Shopify, Indonesian payment gateways, and local courier services.
  • Analytical & Ad Partners: Google, Meta, and TikTok.
  • Law Enforcement: When compelled by valid legal process or Indonesian government authorities.

7. Cross-Border Data Transfers

As a company operating in Indonesia, your data may be stored on servers located globally (e.g., cloud services used by Shopify). We ensure that any international transfer of data complies with the requirements of UU PDP, ensuring the recipient country has a level of data protection equivalent to or higher than Indonesian standards.

8. Your Statutory Rights (UU PDP)

Under Indonesian Law, you have the right to:

  • Access and Rectify: Request a copy of your data or correct inaccurate information.
  • Withdraw Consent: Rescind your permission for us to process your data at any time.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data from our systems.
  • Objection: Object to automated decision-making or profiling.

To exercise these rights, please contact us at cs@visionnaire.id.

9. Cookies and Tracking Technologies

We employ cookies to sustain website functionality. You may adjust your preferences through your browser settings or our on-site management tool.

10. Data Security & Retention

We maintain technical and administrative safeguards to prevent unauthorized access. In compliance with Indonesian regulations, personal data is typically retained for a minimum of 5 (five) years for transaction-related records or as required by law.

11. Third-Party External Links

Our platform may contain links to external sites. We are not responsible for the privacy protocols of third-party entities.

12. Amendments to this Policy

We reserve the right to modify this Privacy Policy. Changes will be effective upon posting to this page. Your continued use of our services constitutes acknowledgment of the updated terms.

13. Contact Information

For inquiries regarding your privacy or this Policy, please contact:

Visionnaire Eyewear
Email: cs@visionnaire.id
Web: www.visionnaire.id